Returns

3Dino.eu Shop wants to guarantee maximum satisfaction and security to its customers. If the product arrives damaged or does not conform to your order, you can return it within 14 days from the delivery date.
The right of withdrawal can be exercised exclusively by the customer and in no case by the recipient of a possible gift.

The costs of return shipping are paid by 3Dino.eu.

To be able to return one or more products follow these simple steps:

  1. Contact us with an email to info@3dino.eu by sending detailed photos of the problem and the receipt or purchase receipt
  2. Pack the product with care, making sure that the contents are sufficiently protected.
  3. An Express Courier will pick up the package directly at your home.

Refunds

  • If you paid by credit card or Paypal, you will be refunded directly to your account
  • In case of receiving damaged products contact us directly at our Customer Service, by writing an email to info@3dino.eu